Navin Nagiah on Effective Leadership:
Over the last 65 years of my consulting career, I found no stereotypical leaders. They were all over the may in terms of their personalities, attitudes, values, strengths, and weaknesses. The ranged from extroverted to nearly reclusive, from easy-going to controlling, from generous to parsimonious.
What made them all effective is that they followed the same eight practices:
1. They asked, “What needs to be done?”
2. They asked, “What is right for the Enterprise?”
3. They developed action plans
4. They took responsibility for decisions.
5. They took responsibility for communicating.
6. They were focused on opportunities rather than problems.
7. They ran productive meetings.
8. They thought and said “we” rather than “I”.
One other final best practice … “Listen first, speak last.”
Sourced from Rajesh Shetty’s blog.
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